FAQ:

GENERAL

Q: What event services do you offer?

A: You can find a list of our services here.

Q: Do you charge separately for your various event services?

A: Some of our services come standard, others are priced separately. In order to get an idea of what your event will cost, contact us for an estimate based on your individual needs.

Q: What is event design?

A: Event design is the process of creating the perfect atmosphere for your event. It includes choosing the right décor, with elements like centerpieces, tables, chairs, staging, linens, lounge furniture, and china. Great event design helps your event stand out and leaves a lasting impression with everyone who attends.

Q: Why should I hire sweet celebrations?

A: Hiring our team is the best way to make sure that the various elements of your event work together to create a unified theme. Our primary goal and responsibility is to help you stay focused and organized. We’re here to help you stay on track, refer to you reputable vendors, supply a wealth of resources, and negotiate on your behalf and carry out your vision.  

Q: How much are cake tastings, and what do they entail?

A: Our tastings are $50 and include 3 flavors to sample.  Payment is required to hold your appointment. If the order is placed within one week the tasting fee is applied toward the order. If you should need to reschedule, or cancel, we ask that you contact us no later than 1 week in advance. In the event that an appointment is missed or cancelled less than 1 week before the appointment your fee will not be refunded. During the meeting, we will discuss the design of your cake, so please bring any pictures, invitations, etc, that may help us come up with something perfect for your event.  The tasting lasts 1 hour and we ask that you arrive on time to ensure that you are allotted your full hour. 

Q:WHEN SHOULD I BOOK MY CAKE?

A: Wedding Cakes - If your wedding is less than 9 months away, and you have some of the main styling elements in place, we can begin to design your cake. Most clients come in around 3 to 6 months before their wedding. Please bear in mind that dates in peak months of April - September can book up far in advance as I only take on 2-4 wedding orders a week. However, I will always try my best to accommodate your cake order. Usually, less notice is required in off-peak winter months.

Celebration Cakes - For celebration cakes at least 4 weeks out is ideal, but I will do my best to accommodate last minute orders. 

Q: What is your refund/cancellation policy?

A deposit of 50% is due at time of order placement. Balance is due in full prior to delivery.

If an order is not picked up on the day of delivery or delivery is denied, the client is responsible for the remaining balance. Sweet Celebrations will make every attempt to contact the client in the event of a missed pickup date or denied delivery. If a cancellation is made less than four weeks prior, the balance is due in full. No changes can be made to invoices less than four weeks prior to delivery date. Please note  delivery/setup time is final as noted on your invoice. Changes to delivery/setup must be confirmed no later than four weeks prior to event.

In the event of cancellation:

  1. All requests for cancellation must be made in writing.
  2. If a cancellation is received, the aforementioned deposit will not refundable.
  3. If a cancellation is received less four weeks prior to the promised delivery date, the full aforementioned deposit and balance are due in full. 

CAKE

Q: How much are cake tastings, and what do they entail?

A: Our tastings are $50 and include 3 flavors to sample.  Payment is required to hold your appointment. If the order is placed within one week the tasting fee is applied toward the order. If you should need to reschedule, or cancel, we ask that you contact us no later than 1 week in advance. In the event that an appointment is missed or cancelled less than 1 week before the appointment your fee will not be refunded. During the meeting, we will discuss the design of your cake, so please bring any pictures, invitations, etc, that may help us come up with something perfect for your event.  The tasting lasts 1 hour and we ask that you arrive on time to ensure that you are allotted your full hour. 

Q:WHEN SHOULD I BOOK MY CAKE?

A: Wedding Cakes - If your wedding is less than 9 months away, and you have some of the main styling elements in place, we can begin to design your cake. Most clients come in around 3 to 6 months before their wedding. Please bear in mind that dates in peak months of April - September can book up far in advance as I only take on 2-4 wedding orders a week. However, I will always try my best to accommodate your cake order. Usually, less notice is required in off-peak winter months.

Celebration Cakes - For celebration cakes at least 4 weeks out is ideal, but I will do my best to accommodate last minute orders. 

CLASSES/WORKSHOPS

Q:Are you offering a class?

A: Yes, we offer private crafting, cake, cookie and cupcake decorating lessons for individuals and small groups.